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1. Submit Your Situation
Tell us about the issues in our form. A professional mediator reviews and reaches out in 24 hours or less. The call takes about 15 minutes. We learn more and get everyone's contact info.
Resolve Roommate Conflicts Without Drama or Escalation
From rent issues to move-outs and daily tension, mediation helps roommates find real solutions. Quickly and calmly.
If You're Here, It's Time to Act.
Prefer to talk first? Schedule a free consult and we'll guide you.
Roommate not paying rent?
Or falling behind and avoiding the conversation?
Why You're Stuck (and Why Mediation Helps)
- Conversations about money feel uncomfortable or confrontational
- One person may be avoiding responsibility while the other feels stuck covering costs... then it drags on
- Resentment builds quickly when expectations aren’t met
- You may feel anxious about finances. Or worried about your lease being impacted
- You're not alone. Research shows record-setting levels of roommate disputes—things really can get worse without intervention.
What starts as a financial issue quickly turns into a trust and fairness issue. Mediation creates a structured way to address both—without things getting personal or explosive.
Outcome & Process
Get a clear plan they agree to. And stop carrying the stress alone.
Through a guided conversation, you can agree on repayment terms, responsibilities, or next steps—so you're not left chasing payments or living in constant frustration.
Worried about your roommate getting defensive? Keeping the conversation to just you and your roommate keeps things informal. But you don't have to go in unprepared. Coaching sessions help you strategize and prepare. They never even have to know you had help.
A roommate won’t move out? Or not aligned on how to do it?
Why You're Stuck (and Why Mediation Helps)
- Lease terms may be unclear or shared
- One person isn’t ready—or doesn’t agree with the timeline
- Conversations quickly turn emotional or avoidant
- You may feel trapped in a situation that’s no longer working
This kind of conflict often feels urgent—but impossible to resolve without making things worse. Mediation creates a structured way to move forward without escalation.
Worried about your roommate getting defensive? Keeping the conversation to just you and your roommate keeps things informal. But you don't have to go in unprepared. Coaching sessions help you strategize and prepare. They never even have to know you had help.
Outcome & Process
- Create a clear exit plan that works for everyone (because they created it).
- Mediation helps both sides agree on timelines, responsibilities, and expectations—so the situation doesn’t drag on or explode into a bigger conflict.
- Our 5-star reviews prove top quality.
Ongoing issues with cleaning, guests, noise, or shared responsibilities?
Why You're Stuck (and Why Mediation Helps)
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Expectations were never clearly defined. Or they changed over time
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Small annoyances turn into ongoing frustration
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Communication becomes passive-aggressive or avoided entirely
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You may feel uncomfortable in your own home
These issues repeat daily (so even small problems become exhausting over time). Mediation hits reset... on expectations and communication patterns.
Worried about your roommate getting defensive? Keeping the conversation to just you and your roommate keeps things informal. But you don't have to go in unprepared. Coaching sessions help you strategize and prepare. They never even have to know you had help.
Outcome & Process
- Turn daily tension into clear, livable agreements. Through mediation, you can define shared expectations and boundaries. So you’re not constantly dealing with the same frustrations.
- Our 5-star reviews prove top quality.
Tension, miscommunication, or ongoing conflict with a roommate?
Why You're Stuck (and Why Mediation Helps)
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Avoidance or breakdown in communication
- Misunderstandings that have built up over time
- Fear that addressing it will make things worse (because it has in the past)
Outcome & Process
- Reset the situation—before it gets worse.
- Mediation gives you a structured way to address the conflict and move forward. Whether that means improving the situation or transitioning out. Our 5-star reviews prove top quality.
- Worried about your roommate getting defensive? Keeping the conversation to just you and your roommate keeps things informal. But you don't have to go in unprepared. Coaching sessions help you strategize and prepare. They never even have to know you had help.
2. We Contact Everyone
We educate everyone about the process and answer any questions. Special requests, sensitive matters or accommodations? We got you covered. Once everyone agrees to participate, mediation begins.
Guided Mediation Conversation
We meet virtual (phone or zoom) and work around your schedule, day or night. We help you understand your options and think through how solutions would work. We bring parties together as needed.
Agreement & Resolution
Parties make all decisions. Everyone is free to have an attorney present or review agreements. We get as detailed as you need. Solutions are custom built by you and for you, so signing is easy when the time comes.
80% Settlement
Settlement Rate & Growing
2000+ Cases
Responded To
30%+ Savings
Compared to Litigation
100+ Years Experience
On Our Professional Team
Lease Nearly Broken By Family Conflict
‘Tim’ lived with his blended family to afford bills. When their mom passed, it stoked major conflict, leaving everyone furious and ready to break the lease. Then they hired us to mediate. Effectively managing family conflict enabled them to work out living issues so no one had to break the 3-bedroom lease.
Our mediation services kept the family conflict from spreading to their housing, preventing unit turnover.
- Vacancy prevented, saving $7,500
- Prevented neighbor upsets from noise complaints
- Prevented administrative burden from lease breaking procedures
Extended Guest Conflict
A San Francisco tenant reached out when their roommate invited a guest... that ended up becoming long-term. They began effectively living in the unit. Tension grew around shared costs, space, and lack of communication.
Instead of jumping straight to mediation, the client opted for coaching to prepare for a direct conversation. With structure and support, they were able to address the issue calmly and productively. Firm and clear communication with support made the difference.
- Agreed move-out date for guest with defined guest boundaries and expectations
- Grace period with accountability check-in
- Backup plan if agreement wasn’t upheld
Tenant Divorce Situation
John and Sarah, co-tenants, were navigating a separation and unsure how to handle their shared lease. Emotions were high, and both were concerned about financial and legal consequences.
Through mediation, they worked through logistics and priorities, focusing on stability and minimizing disruption. The process allowed them to reach a practical agreement without involving the landlord in a conflict or breaking the lease.
- Agreed timeline for John’s move-out + replacement tenant secured collaboratively
- Lease maintained without penalties
- Reduced financial and emotional strain
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Will mediation work for my situation?
Most conflicts don’t need police, attorneys, or a judge. They need structured conversation, a professional neutral, and practice solutions that make sense for everyone. We know because we've done it hundreds of times. As long as everyone is willing to participate, solutions are within reach.
How long does mediation take?
Most cases take 4 hours or less of session time. We move quickly to meet with all parties and get the process started. We adjust to your schedule, and can meet with parties separately or jointly to keep things moving forward. Our goal: resolve the issue fast, without dragging things out.
Do both parties have to agree?
Yes. And most often they do once they see the benefits of mediation compared to the high costs and stress of court. The good news? Once everyone agrees, it means they show up more eager to look for solutions (and find them).
How much does it cost?
A typical 4-hour session is $1500 ($750 per party). The average attorney is $500/hr, so mediation is much more affordable. We also offer a sliding scale and payment plans. After all is said and done, mediation often saves landlords and tenants more than it costs.
Is mediation legally binding?
Yes, agreements can be made legally binding and enforceable. Once signed, your agreement can be filed with the court, giving it the same weight as a court order.
What if the other side refuses?
This is sometimes the first reaction, but often not the last. We can still help with:
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Reaching out on your behalf to educate them on the process and benefits (sometimes they refuse, then change their mind once they can’t find a better way)
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Offer you conflict coaching to improve how to approach the situation (pro tip: this alone is often enough to resolve many issues)
What if the issue doesn’t settle in mediation?
You still benefit. Even without settlement, mediation narrows the issues and creates partial agreement. It also cools things down. If court action is needed later on, proof of mediation speeds up the legal process. Best case, you resolve everything. Worst case, you save time and reduce complexity and stress.
